ICT support technician

An ICT support technician is responsible for maintaining and troubleshooting computer systems, networks, and other technology devices in an organization. Their primary job duties may include:

1. Installing, configuring and maintaining hardware and software systems.
2. Providing technical support to end-users, including training and troubleshooting.
3. Ensuring the security and integrity of systems and data through regular backups, virus protection, and firewalls.
4. Monitoring and maintaining network performance and connectivity.
5. Setting up and maintaining email and other communication systems.
6. Assisting with system upgrades and migrations.
7. Keeping accurate records of hardware and software inventory.
8. Participating in regular training and development activities to stay up-to-date with the latest technologies and trends.

Overall, the role of an ICT support technician is critical to ensuring that an organization’s technology infrastructure runs smoothly and efficiently.

Website: https://techizone.com.au/