ABIG PETROLEUM

A customer service job role for a petrol station in Australia typically involves providing assistance to customers who visit the station to purchase fuel, convenience store items, and other products. Some of the primary job responsibilities of a customer service representative at a petrol station may include:

1. Greeting customers and providing them with a positive customer service experience.
2. Processing customer transactions and handling cash and credit card payments.
3. Ensuring that the petrol station and convenience store are clean and well-maintained.
4. Restocking products and ensuring that inventory levels are maintained.
5. Providing assistance to customers who need help with fuel pumps or other equipment.
6. Responding to customer inquiries and resolving customer complaints in a timely and professional manner.
7. Providing information to customers about products and services offered by the petrol station and convenience store.
8. Maintaining accurate records of transactions and inventory levels.
9. Following safety protocols and ensuring that customers follow safety rules.
10. Collaborating with other petrol station staff to ensure that daily operations run smoothly.

Overall, the role of a customer service representative at a petrol station in Australia is to provide a positive customer experience, process transactions, maintain inventory, and ensure that the petrol station and convenience store are clean and well-maintained. They work closely with other petrol station staff to ensure that daily operations run smoothly and that customers are satisfied with their experience.